Contact Us
Have questions or need assistance? We're here to help you find the perfect childcare solution.
+254 712 345 678
Mon-Fri, 8am-6pm
support@gigapp.co.ke
We respond within 24 hours
Westlands, Nairobi
Kenya
Frequently Asked Questions
How do I find a nanny through GIG App?
Simply create an account, browse our vetted nannies, and contact the ones you're interested in. You can filter by experience, rates, and availability to find the perfect match.
How are service providers vetted?
All service providers undergo a thorough background check, reference verification, and in-person interview before being approved on our platform.
What if I'm not satisfied with the service?
We have a satisfaction guarantee. If you're not happy with your service provider, contact us and we'll help you find a replacement at no additional cost.
How do I pay for the subscription?
We accept M-Pesa payments for all subscriptions. When you subscribe, you'll receive an STK push notification on your phone to complete the payment securely.